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Privacy Policy

Your privacy is important to RaVolt.   This Privacy Policy explains the practices that RaVolt LLC (“RaVolt”, “we”, “our” and “us”) follows with respect to your personal information that we collect through the RaVolt website (this “Site”) or when you have customer service or other communications with RaVolt, the way we use the personal information, and our practices for sharing personal information with other parties.

Privacy

Your privacy is important to RaVolt.   This Privacy Policy explains the practices that RaVolt LLC (“RaVolt”, “we”, “our” and “us”) follows with respect to your personal information that we collect through the RaVolt website (this “Site”) or when you have customer service or other communications with RaVolt, the way we use the personal information, and our practices for sharing personal information with other parties.

What personal information do we collect?

We collect personal information from you when you visit our Site, fill out a RaVolt form or submit data to us related to our products and/or services. Personal information collected on our Site means any information that is related to an identified person or that may be used to identify an individual including, without limitation, first and last name; birth date; mail address; home address or business address, mailing address, phone number or other contact information; title or occupation; and other information necessary or useful to provide a product or service.  We may also obtain personal information about you from other sources. This may include personal information provided by credit reporting agencies, utility companies and other publicly available information.

How do we protect your personal information?

We use various security measures to help protect your personal information.   We offer the use of a secure server, and we use commercially reasonable efforts to keep your personal information secure.

How do we use your personal information?

The personal information that we collect from you may be used in one or more of the following ways:

1) To personalize your experience with us. Your information helps us to better understand and respond to your individual needs.

2) To improve our Site. We continuously try to improve our website based on the information and feedback we receive from you.

3) To improve our customer service. Your information helps us to more effectively respond to your customer service requests and support needs.

4) To process transactions. Your information will not be sold, exchanged, transferred or given to any other party except an affiliate of RaVolt without your consent unless required by applicable law.

5) To help administer a promotion, survey or other Site feature.

6) To send periodic emails. The email address you provide for order processing will only be used by us to send you information and updates related to your order.  If at any time you would like to unsubscribe from receiving future promotional emails or marketing emails, please contact us.


Email Communications

Email is not always secure against interception. If your email message includes personal information and you would prefer not to transmit that information electronically, please contact us. We collect only those e-mail addresses that are volunteered by actual or potential customers through email messages addressed to RaVolt and our employees or through visitor responses through the Contact tab of our Site, email marketing destination web pages and public events. We use the lists of email addresses for marketing purposes and to provide information to those interested in our products and services.  You may opt-out of receiving promotional emails or marketing emails from use at any time by notifying us as a reply to any such email or by writing to RaVolt, 5895 Shiloh Rd #104, Alpharetta, Georgia 30005 or by calling 1 (888) RAVOLT1 / 1 (888) 728-6581.  This opt-out procedure is unavailable for emails that are necessary for us to conduct business with a customer, such as providing confirmation of a completed transaction, service request or change in a customer’s user profile.

We may also use a mailing address or phone number that a visitor to our Site provides for a variety of business purposes. We may send periodic mailings to visitors or make telephone calls to inform those visitors that have provided a mailing address or telephone number of products, services or events. We may also share such information with our affiliates.  If you do not wish to receive such calls or mailings, you may request to be removed by contacting us at RaVolt, 1230 Samples Industrial Drive, Suite 100, Cumming, GA 30041 or by calling 1 (888) RAVOLT1 / 1 (888) 728-6581.

Do We Use Cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the website or service provider systems to recognize your browser and capture certain information. We use cookies to help us understand and save your preferences for future Site visits and to compile aggregate data about Site visits and Site interaction so that we can offer you better Site experiences and continuously improve our products and services.

Do We Disclose any Information to Outside Parties?

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include affiliates and successors and outside parties that assist us in operating our Site, conducting our business or servicing you if those outside parties will keep your personal information secure. We may also disclose your personal information when we believe that disclosure is required to comply with applicable law or to protect property or personal safety.


Data Security

We safeguard the security of the data you send us with certain physical, electronic and data management procedures. We take commercially reasonable precautions to protect against misuse, theft, loss, unauthorized access, disclosure, alteration or destruction of your personal information. While we strive to protect your personal information, we cannot guaranty the security of the information that you submit to us.  We encourage you to take every reasonable precaution to protect your personal data when you navigate the web. We suggest that you change your passwords often, that your passwords include a combination of letters and numbers, and that you make certain that you are using a secure browser.  Products and services are available that can help provide you privacy protection while navigating the web.


Third-Party Links

We may include or offer third-party products or services on our Site at our discretion. Third-party websites have separate privacy policies. We have no responsibility or liability for the content and activities of those linked websites.  However, we seek to protect the security of our Site and welcome any feedback about the other websites.


California Consumer Privacy Act

California consumers have certain rights and choices with respect to privacy.  If you are a California resident, California law permits you to request information from us about the following:

  • Categories of personal information (as defined by applicable California law) collected, sold or disclosed by us
  • Purposes for which categories of personal information collected by us are used
  • Sources from which we collect personal information; and
  • Specific items of personal information we have collected about you.

Additionally, if you are a California resident you may:

  • Opt-out of the sale or disclosure of your personal information in some circumstances
  • Opt-out of receiving marketing communications from us. However, you may still receive communications about specific products and services including any purchase or order
  • Opt-in to certain financial incentives we may offer related to the collection, sale or deletion of your personal information; and
  • Request deletion of your personal information by us and our service providers in some circumstances.

You will not be discriminated against for exercising your rights under the California Consumer Privacy Act.


Collection of Personal Information from California Residents

Categories of Personal Information We Collect About Consumers

Below are categories of personal information about consumers we may collect for business purposes.

Category Name Category Description

Contact and Identification Identifiers

 

A name, mailing address, unique personal identifier, online identifier, email address, account name, social security number, driver’s license number, passport number or other similar identification
Consumer Records

Information that identifies, relates to, describes, or can be associated with, a particular individual including but not limited to: a name, signature, social security number, physical address, account number, telephone number, passport number, military identification number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number or any other financial information, medical information, or health insurance information.

This information does not include publicly available information lawfully made available to the public from federal, state or local governments.

Some personal information in this category may overlap with other categories.

Purchase History and Tendencies Records of personal property, products or services purchased, obtained or considered or other purchasing or consumer histories.
Biometric Information Genetic, physiological, behavioral and biological characteristics or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints and voiceprints, iris or retina scans, keystroke or other physical patterns, sleep, health, or exercise data.
Internet or Other Electronic Network Activity Information Browsing history, search history, information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.
Geolocation Data Geographical (latitudinal and longitudinal) location can be used to identify an electronic device’s physical location, such as a mobile phone or smart meter.
Sensory Data Audio, electronic, visual, thermal, olfactory or similar information.
Professional or Employment-Related Information Current or past job history or performance evaluations.
Inferences Drawn from Other Personal Information Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

 

Requests

You can make requests related to your California privacy rights by calling us at:

1 (888) RAVOLT1 / 1 (888) 728-6581.

When you make a request, we may ask you to provide us verifying information, such as your name, email address or phone number. We will review the information that you provide us and may request additional information by email or other means to ensure that we are interacting with the correct individual. Please also be aware that making any such request does not ensure complete or comprehensive removal or deletion of personal information or content you may have provided us, and there may be circumstances when applicable law does not require or allow us to fulfill your request.

Do Not Track

RaVolt does not currently take steps to respond to “Do Not Track” signals from browsers.

California Online Privacy Protection Act Compliance

Because we value your privacy, we take the necessary steps to comply with the California Online Privacy Protection Act.   As part of the California Online Privacy Protection Act, all users of our Site may make any changes to their personal information at any time by contacting us.

Children’s Online Privacy Protection Act Compliance

We comply with the requirements of the Children’s Online Privacy Protection Act (COPPA).  We do not collect any information from anyone under 13 years of age. Our Site, products and services are all directed to persons who are at least 13 years old.


Online Privacy and Your Consent

This Privacy Policy applies to personal information collected online through our Site.  By visiting our Site, you consent to our Privacy Policy.


Changes to Our Privacy Policy

By visiting our Site, you consent to the collection and use of your personal information as stated in this Privacy Policy. We may decide to change this Privacy Policy from time to time.  When we do, we will post those changes here so that you are aware of the personal information we collect, how we use it, and under what circumstances we disclose it.


Contact

If you have any questions about this Privacy Policy, please contact us by using the information below:

Phone:       1 (888) RAVOLT1 / 1 (888) 728-6581

Email:        info@ravolt.us

Website:   ravolt.us

Address:    RaVolt, 1230 SAMPLES INDUSTRIAL DR, SUITE 100, CUMMING, GA 30041